Opalis Integration Pack for BMC Remedy AR System 5.40

Released: 12/21/2009
© Copyright Opalis Software Inc., 2009. All rights reserved. This file contains information that supplements Opalis Integration Pack for BMC Remedy AR System 5.40.

Contents

• Opalis Integration Pack for BMC Remedy AR System http://systemscenter.ru/opalisintegrationserver.en/oisbmcremedyip/welcome.htm
• Preparing to Connecto BMC Remedy AR System http://systemscenter.ru/opalisintegrationserver.en/oisbmcremedyip/oisip016.1.2.htm
• Configuring BMC Remedy AR System Server Options http://systemscenter.ru/opalisintegrationserver.en/oisbmcremedyip/rars_configuring_remedy_ar_system_server_options.htm
• Handling Attachments http://systemscenter.ru/opalisintegrationserver.en/oisbmcremedyip/oisip016.1.4.htm
• Objects http://systemscenter.ru/opalisintegrationserver.en/oisbmcremedyip/oisip016.1.5.htm
  • Create Request http://systemscenter.ru/opalisintegrationserver.en/oisbmcremedyip/rars_create_request.htm
  • Get Request http://systemscenter.ru/opalisintegrationserver.en/oisbmcremedyip/rars_get_request.htm
  • Update Request http://systemscenter.ru/opalisintegrationserver.en/oisbmcremedyip/rars_update_request.htm
  • Monitor Request http://systemscenter.ru/opalisintegrationserver.en/oisbmcremedyip/rars_monitor_request.htm

Introduction

The Opalis Integration Pack for BMC Remedy AR System is an add-on for Opalis Integration Server that enables you to build Policies that manage BMC Remedy AR System operations.

This Integration Pack enables you to create, get, update, and monitor BMC Remedy AR System requests. Using this Integration Pack, you can automate the management of your requests in response to events in other systems in your data center.

 

Fixes and Enhancements

UPDATED: Installation procedure and system requirements

 

System Requirements

* BMC Remedy AR System Client files have to be installed on all Action Servers and Clients. See Installation Instructions

 

Integration Target Compatiibility

 

BMC Remedy AR System 7.1, 7.0, 6.3, 6.0, 5.1

Operating Systems

Microsoft Windows Server 2003 x86 Editions
- with Service Pack 1
- with Service Pack 2

 

Integration Platform Compatiibility

 

Opalis Integration Server 5.52, 5.6, 5.6.1, 5.6.2, 6.0, 6.1, 6.2, and 6.2.2

Operating Systems

Microsoft Windows Server 2003 x86 Editions
- with Service Pack 1
- with Service Pack 2

 

Installation

1. Deploy the Integration Pack to the Action Servers and Clients that will use the Integration Pack. For more information about deploying Integration Packs, see the Opalis Integration Server Administrator Guide.
2. Find the following files in your BMC Remedy AR System Client installation folder:
   - Arapi71.dll
   - Arrpc71.dll
   - Arutl71.dll
   - Icuinbmc32.dll
   - Icuucbmc32.dll
   - Icudt32.dll
3. Copy the files to Program Files\Common Files\Opalis Software\Opalis Integration Server\Extensions\Support\bin on all Opalis Action Servers and Clients that will use the Integration Pack.

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Opalis Integration Pack for BMC Patrol 5.41

Released: 12/21/2009
© Copyright Opalis Software Inc., 2009. All rights reserved. This file contains information that supplements Opalis Integration Pack for BMC Patrol 5.41.

Contents

• Opalis Integration Pack for BMC PATROL http://systemscenter.ru/opalisintegrationserver.en/oisbmcpatrolip/welcome.htm
  • Preparing to Connect to BMC Patrol http://systemscenter.ru/opalisintegrationserver.en/oisbmcpatrolip/oisbmcpatrolip.1.2.htm
  • Adding PATROL Agents http://systemscenter.ru/opalisintegrationserver.en/oisbmcpatrolip/adding_patrol_agents.htm
• PATROL Groups http://systemscenter.ru/opalisintegrationserver.en/oisbmcpatrolip/adding_patrol_groups.htm
  • Objects http://systemscenter.ru/opalisintegrationserver.en/oisbmcpatrolip/oisbmcpatrolip.1.5.htm
    • Acknowledge Event http://systemscenter.ru/opalisintegrationserver.en/oisbmcpatrolip/acknowledge_event.htm
    • Close Event http://systemscenter.ru/opalisintegrationserver.en/oisbmcpatrolip/close_event.htm
    • Create Event http://systemscenter.ru/opalisintegrationserver.en/oisbmcpatrolip/create_event.htm
    • Get Event http://systemscenter.ru/opalisintegrationserver.en/oisbmcpatrolip/get_event.htm
    • Monitor Event http://systemscenter.ru/opalisintegrationserver.en/oisbmcpatrolip/monitor_event.htm
    • Resume Application Instance http://systemscenter.ru/opalisintegrationserver.en/oisbmcpatrolip/resume_application_instance.htm
    • Suspend Application Instance http://systemscenter.ru/opalisintegrationserver.en/oisbmcpatrolip/suspend_application_instance.htm

Introduction

The Opalis Integration Pack for BMC Patrol is an add-on for Opalis Integration Server that enables you to build Policies that manage BMC Patrol operations.

The Opalis Integration Pack for BMC PATROL extends Opalis Integration Server capabilities by enabling users to incorporate BMC PATROL tasks into automated maintenance procedures, diagnostics, and corrective actions to increase application performance and availability.

 

Fixes and Enhancements

UPDATED: Installation procedure and system requirements

 

System Requirements

* Acmmls32_v2.dll file has to be installed on all Action Servers and Clients. See Installation Instructions

 

Integration Target Compatiibility

 

BMC Patrol 7 agent 3.5.50 to 3.5.60

Operating Systems

Microsoft Windows Server 2003 x86 Editions
- with Service Pack 1
- with Service Pack 2

 

Integration Platform Compatiibility

 

Opalis Integration Server 5.52, 5.6, 5.6.1, 5.6.2, 6.0, 6.1, 6.2, and 6.2.2

Operating Systems

Microsoft Windows Server 2003 x86 Editions
- with Service Pack 1
- with Service Pack 2

 

Installation

1. Deploy the Integration Pack to the Action Servers and Clients that will use the Integration Pack. For more information about deploying Integration Packs, see the Opalis Integration Server Administrator Guide.
2. Locate the acmmls32_v2.dll file in your BMC Patrol client installation.
3. Copy acmmls32_v2.dll to Program Files\Common Files\Opalis Software\Opalis Integration Server\Extensions\Support\bin on all the Opalis Action Servers and Clients.

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Opalis Integration Pack for BMC Event Manager 5.35

Released: 12/21/2009
© Copyright Opalis Software Inc., 2009. All rights reserved. This file contains information that supplements Opalis Integration Pack for BMC Event Manager 5.35.

Contents

• Opalis Integration Pack for BMC Event Manager http://systemscenter.ru/opalisintegrationserver.en/oisip025/welcome.htm
• Preparing to Connect to BMC Event Manager http://systemscenter.ru/opalisintegrationserver.en/oisip025/oisip025.1.2.htm
• Connecting to BMC Event Manager http://systemscenter.ru/opalisintegrationserver.en/oisip025/connecting_to_bmc_event_manager.htm
• Objects http://systemscenter.ru/opalisintegrationserver.en/oisip025/oisip025.1.4.htm
  • Create Event http://systemscenter.ru/opalisintegrationserver.en/oisip025/bem_create_event.htm
  • Get Event http://systemscenter.ru/opalisintegrationserver.en/oisip025/bem_get_event.htm
  • Monitor Event http://systemscenter.ru/opalisintegrationserver.en/oisip025/bem_monitor_event.htm
  • Set Event Status http://systemscenter.ru/opalisintegrationserver.en/oisip025/bem_set_event_status.htm
  • Update Event http://systemscenter.ru/opalisintegrationserver.en/oisip025/bem_update_event.htm

Introduction

The Opalis Integration Pack for BMC Event Manager enables you to connect Opalis Integration Server to your BMC Event Manager server and automate actions in response to events that are raised within BMC Event Manager.

 

Fixes and Enhancements

UPDATED: Installation procedure and system requirements

 

System Requirements

* Files from the BMC Impact Integration Developer’s Kit must be installed on all Action Servers and Clients. See Installation Instructions.

 

Integration Target Compatiibility

BMC Event Manager 7.0, 7.1, and 7.2

Operating Systems

Microsoft Windows Server 2003 x86 Editions
- with Service Pack 1
- with Service Pack 2

 

Integration Platform Compatiibility

Opalis Integration Server 5.52, 5.6, 5.6.1, 5.6.2, 6.0, 6.1, 6.2, and 6.2.2

Operating Systems

Microsoft Windows Server 2003 x86 Editions
- with Service Pack 1
- with Service Pack 2

 

Installation

1. Deploy the Integration Pack to the Action Servers and Clients that will use the Integration Pack. For more information about deploying Integration Packs, see the Opalis Integration Server Administrator Guide.
2. Download the BMC Impact Integration Developer’s Kit 7.1 from http://developer.bmc.com/legal/iidk/download.htm.
3. Install the BMC Impact Developer’s Kit.
4. Find the following:
   - bmciiapi.dll - BMC Software\MasterCell\bmciiapi_7_1\lib\Win32
   - locale (folder) - BMC Software\MasterCell\bmciiapi_7_1\config
5. Copy ‘bmciiapi.dll’ to Program Files\Common Files\Opalis Software\Opalis Integration Server\Extensions\ on every Action Server and Client that will use the Integration Pack.
6. Copy ‘locale’ folder to Program Files\Common Files\Opalis Software\Opalis Integration Server\Extensions\Support\bem on every Action Server and Client that will use the Integration Pack.

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Opalis Integration Pack for BMC Atrium CMDB 5.31

Released: 12/21/2009
© Copyright Opalis Software Inc., 2009. All rights reserved. This file contains information that supplements Opalis Integration Pack for BMC Atrium CMDB 5.31.

Contents

• Opalis Integration Pack for BMC Atrium CMDB http://systemscenter.ru/opalisintegrationserver.en/oisip015/welcome.htm
  • Preparing to Connect to BMC Atrium CMDB http://systemscenter.ru/opalisintegrationserver.en/oisip015/oisip015.1.2.htm
  • Configuring BMC Atrium CMDB Options http://systemscenter.ru/opalisintegrationserver.en/oisip015/bmcac_configuring_bmc_atrium_cmdb_server_options.htm
  • Handling Attachments http://systemscenter.ru/opalisintegrationserver.en/oisip015/oisip015.1.4.htm
  • Objects http://systemscenter.ru/opalisintegrationserver.en/oisip015/oisip015.1.5.htm
    • Create CI Instance http://systemscenter.ru/opalisintegrationserver.en/oisip015/bmcac_create_ci_instance.htm
    • Create Relationship http://systemscenter.ru/opalisintegrationserver.en/oisip015/bmcac_create_relationship.htm
    • Get CI Instance http://systemscenter.ru/opalisintegrationserver.en/oisip015/bmcac_get_ci_instance.htm
    • Get Relationship http://systemscenter.ru/opalisintegrationserver.en/oisip015/bmcac_get_relationship.htm
    • Update CI Instance http://systemscenter.ru/opalisintegrationserver.en/oisip015/bmcac_update_ci_instance.htm
    • Update Relationship http://systemscenter.ru/opalisintegrationserver.en/oisip015/bmcac_update_relationship.htm
    • Monitor CI Instance http://systemscenter.ru/opalisintegrationserver.en/oisip015/bmcac_monitor_ci_instance.htm
    • Monitor Relationship http://systemscenter.ru/opalisintegrationserver.en/oisip015/bmcac_monitor_relationship.htm
    • Delete CI Instance http://systemscenter.ru/opalisintegrationserver.en/oisip015/bmcac_delete_ci_instance.htm
    • Delete Relationship http://systemscenter.ru/opalisintegrationserver.en/oisip015/bmcac_delete_relationship.htm
    • Reconcile Database http://systemscenter.ru/opalisintegrationserver.en/oisip015/bmcac_reconcile_database.htm

Introduction

The Opalis Integration Pack for BMC Atrium CMDB is an add-on for Opalis Integration Server that enables you to build Policies that manage BMC Atrium CMDB operations.

This Integration Pack enables you to create, get, update, delete, and monitor BMC Atrium CMDB instances and relationships. You can also reconcile your BMC Atrium CMDB databases. Using this Integration Pack, you can automate the management of your configuration instances and relationships in response to events in other systems in your data center.

 

Fixes and Enhancements

UPDATED: Installation procedure and system requirements

 

System Requirements

* A single user cannot access the same Remedy AR System Server from multiple Opalis Integration Server Action Servers and Opalis Integration Server Clients. In order to allow connectivity from multiple points, unique users will need to be created.

* BMC Atrium CMDB Client files have to be installed on all Action Servers and Clients. See Installation Instructions

 

Integration Target Compatiibility

BMC Remedy 7.0
BMC Atrium CMDB 2.0

Operating Systems

Microsoft Windows Server 2003 x86 Editions
- with Service Pack 1
- with Service Pack 2

 

Integration Platform Compatiibility

Opalis Integration Server 5.52, 5.6, 5.6.1, 5.6.2, 6.0, 6.1, 6.2, and 6.2.2

Operating Systems

Microsoft Windows Server 2003 x86 Editions
- with Service Pack 1
- with Service Pack 2

 

Installation

1. Deploy the Integration Pack to the Action Servers and Clients that will use the Integration Pack. For more information about deploying Integration Packs, see the Opalis Integration Server Administrator Guide.
2. Find the following files in your BMC Atrium CMDB Client installation folder:
- Arapi71.dll
- Arrpc71.dll
- Arutl71.dll
- Icuinbmc32.dll
- Icuucbmc32.dll
- Icudt32.dll
3. Copy the files to Program Files\Common Files\Opalis Software\Opalis Integration Server\Extensions\Support\bin on all Opalis Action Servers and Clients that will use the Integration Pack.

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