Service Manager Authoring Tool Help

Service Manager Authoring Tool Help

System Center Service Manager Authoring Tool help provides procedural information about how to use the Authoring Tool to customize System Center Service Manager 2010. The System Center Service Manager Authoring Tool is a tool that lets you open an existing management pack so that you can view, customize, and extend it. The Authoring Tool also lets you create new Service Manager management packs. By authoring management packs, you can customize features of Service Manager.

After you modify or create a management pack, you must save it, and then import it into Service Manager.

This documentation does not provide extensive conceptual guidance. For more information about using management packs and other Service Manager authoring topics, see the Service Manager Authoring Guide (http://go.microsoft.com/fwlink/?LinkId=189438).

Welcome to the Compliance and Risk Process Management Pack Help

The Compliance and Risk Process Management Pack is designed to help your organization automate end-to-end compliance management. The Management Pack extends Microsoft Systems Center Service Manager 2010 Beta 2 with several new features that allow customers to do the following:

• Accelerate creating compliance and risk programs from industry standard knowledge libraries to help your organization prepare for audits.
• Manage controls, risks and policies in compliance and your risk programs.
• Provide reports on the status of controls, risk and polices.